Frequently Asked Questions
Everything you need to know about your food wholesale experience.
Who can shop at A1 Cash and Carry?
We welcome both business owners and the general public. While we specialize in wholesale for restaurants and catering businesses, no membership is required to shop at our locations.
What are your delivery options for bulk orders?
We offer local delivery services for commercial orders within specific zones. Delivery fees and minimum order requirements vary based on your location and the volume of goods purchased.
How do you ensure the freshness of your produce and dairy?
We maintain strict cold-chain management and receive daily shipments from local farms and trusted suppliers to ensure all perishable items meet the highest quality standards.
What is your return policy on food items?
Due to health and safety regulations, returns on perishable items are only accepted at the time of delivery or pickup if the quality is unsatisfactory. Non-perishable items can be returned within 14 days with a valid receipt.
Do you offer tax-exempt shopping for registered businesses?
Yes, businesses purchasing items for resale can apply for tax-exempt status. Please provide a copy of your valid provincial vendor permit or tax ID at our customer service desk to update your account.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and cash. For high-volume commercial accounts, pre-approved electronic fund transfers (EFT) may also be available.